Ordering on-line is easy, quick and safe
(see secure ordering for further details).
Simply make your choice using the 'add to cart' option which
you'll find below each item, this will bring up a secure
on-line order form.
All online transactions made on the website are protected by
the industry standard SSL (Secure Socket Layer) system.
This encrypts your personal details ensuring completely
safe transfer over the Internet. Effectively, this system
prevents your details from being accessed or read by other
sources.
We do not disclose your details to any third party.
We use Protx as our Payment Service Provider (PSP).
They act as a secure link between us and your bank and obtain payment authorisation for us.
Delivery is completeley FREE to England,
Scotland, Wales and Ireland.
All other destinations are £5.99
To change your delivery location choose 'change' from within
the checkout page. All orders are sent First Class with the option to take out Recorded or Special delivery.
Non stock items may take longer and you will be notified by email.
Please contact our sales team if you have any special requirments.
If for any reason you are not satisfied
with your order then you can return it within 14 days
of delivery if it is in its original condition. We will
offer you a replacement, credit or full refund
of goods value. (Applies to UK mainland orders only).
All Sale items will be replaced with a credit
to use on this website only.
The purchaser is responsible for all costs
associated with the return of products. All returns should be
recorded to obtain a receipt as proof of your posting.
Returns will incur a standard charge of £2.99
Due to hygiene reasons, earrings can only be
exchanged or refunded if they are found to be faulty.
Certain items may have a seperate returns
policy and will be marked with **.
Because we specialise in our field we can
source goods in volume, giving you some of the most competitively
priced products of it's type in the UK. All our prices
include VAT.
The range is extensive and is being constantly
updated, therefore the Internet is the most efficient way
of providing you with an up-to-date catalogue. For this
reason we do not offer a printed version.
For service and support please email
or telephone sales on 0845 6521 392 or write to Acotis Jewellery, 2a Castle Terrace, Bridgnorth, Shropshire, United Kingdom, WV16 4BW. The sales
phone line is open from 9.30am-4.30pm GMT Monday to Saturday and calls are charged at standard rate.
Should you wish to make a comment or complaint about any of our products
or services, please email
or telephone sales on 0845 6521 392 or write to Acotis Jewellery, 2a Castle Terrace, Bridgnorth, Shropshire, United Kingdom, WV16 4BW.
Any complaints will be handled fairly, effectively and confidentially.
Acknowledgment will be within 3 working days, and we will endeavor to resolve
any problems as a matter of priority.
